Edge Auto Rental

They're the best at what they do. Hands down!

It takes 30mins to get a vehicle after giving them the reservation, then instead of doing the vehicle check before you get the vehicle, they take pictures instead of recording it and that takes another 20 mins, so the entire process takes almost a hr... has to be a better way, oh yea there is CC Rentals is in LIC now

Waiting for the service to get better since the move. I HATE THAT YOU MOVED. WHY DID YOU MOVE!?!?! Just making my life harder.. and the service has been slower since the move. Just move back please. Thank yoouuuuuuu..

A completely disorganized joke of a company. If you need any form of service or support from them, don't expect it. They're good at exchanging money for keys, but that's about it. When it comes to any issues, they blame each other, push you around, accuse you of being the problem, tell you to come back at times they are closed, and treat you like dirt. Everyone promises to follow up on your issues, but never does. One manager flat out told me "yea I didn't look into your issue" when I called back three days later. When I followed up three more days later he had completely forgotten who I was and what my issue was.

Heck, one time I was told to come back there the next day and in that 24 hour window they literally moved! Like the business didn't even operate out of the same location anymore and I show up to an empty office.

If you're looking to rent a car here, that's all you'll get...a car. If you have any issues with it, or with the company you're screwed. They claim to have new management and new employees and that their issues all in the past, but it's the new management causing these issues too. They don't follow up, push you around, and will provide no resolution at all. This company does not care at all about providing any form of service, period.

Professional, reliable, punctual, it's always a pleasure doing business with Edge. They know very well our needs in terms of production services, they anticipate our questions and always make sure that we're all satisfied with their work. They definitely "deliver"! And now that they moved to their new location in Brooklyn they offer parking spots for any type of vehicle at prices defying any competition!
Thank you Edge team, you are the best!
M.