very unprofessional. They confirmed me for 11:00 am move out, When I called them by 11:30 am athey told any time between is 11-1:00 pm. when i called at 1:00 pm they told as soon as possible and then stopped taking any calls. Finally they arrived at 3:30 pm - 4 1/2 hours delay ?!?. The move out guy in charge was rude and was threatening to pull out if I rush the guys when my husband explained elevator is locked only till 4:00 pm. never ever go there, they are not cheap either. i thought with money professionalism will come. it is only waste of time and money.
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