Duane Reade

Bad customer service, the guy mike was too lazy to check if other stores had my medication in stock. I just went to another duanreade nearby and they had it in stock

I was helped really quickly, the guy was really friendly and polite. It's a pretty big store too! But I was looking for a travel iron and he looked at me funny when I put it back on the shelf because I thought it was a bit pricy for a tiny iron.

I would give 0 stars of it was an option! As usual, absolutely ROTTEN customer service as w-most WalGreen & Duane Reade stores! Always short staffed & the employees that are 'working' are always discussing personal stuff (extremely rude, unprofessional & unmotivated) among themselves rather than attempting to assist customers. This obviously makes a clear statement as 2 the organizations questionable culture & values, as well as lack of efficient management since it is always the same story at any location ---(outside of NYC as well). I can only assume they stay in business, as do quite a few of these 'chain' operations, because of multiple locations, extended hours & sometimes a good price. Customers will continue 2 take a chance 2 not inconvenience themselves. Well, that has back fired 4 the last time on me. I have 2 say: Shame on me!! I know better but opted to take the chance 2 pick up ONE item on the way 2 my place. By the time I waited & put up w-the nonsense, I would have fared better taking a cab or walking further & going anywhere in Manhattan rather than one of these miserable outfits!!...