Rate and write a Review for Duane Reade
Reviews to Duane Reade
I don't review places - especially not to give a poor review - but this place is a special kind of horrible. Apart from being remarkably rude, the pharmacy staff is incredibly incompetent. I would be mortified if I were as inefficient and concurrently as rude as these people are. Sadly this is a large chain and a bunch of bad reviews won't change their business model or the way they run things, but please save yourself a lot of time and go elsewhere!
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Absolutely awesome!! Called the pharmacy to know if they had meds for my 5 yr old daughter who had phneominia and they took care of everything within 2 min on the phone. When I got to the pharmacy the waiting time was 3 min!!!!!!!!!!
As for the employees I have one word!! HORRIBLE!!!!
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The pharmacy is a nightmare. Always a long incompetent line, huge wait for fills.
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For Pharmacy - I don't know what the deal is but the wait is forever! Like, what's so hard about taking two pill bottles and putting them inside a bag?? My doctor sent the prescription. They told me to come back in an hour, I do so and then they say "it's gonna be 20 mins" ugh.
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DO NOT GO TO THIS PHARMACY - wait time is incredibly long and staff is especially unhelpful and not friendly - especially Roy. They were not willing to listen to my issue when picking up a prescription and spoke to me in a very rude way without knowing any background information on what I needed help with. My questions were not answered and were only met with the pharmacist speaking down to me as if I don't understand "how it works". I was very shocked. I've also witnessed pharmacy staff being rude to other people on a different occasion.
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