Dr. William J. Focazio, MD

I absolutely love Dr. Focazio, its his incompetent staff that I highly dislike. Dr. Focazio did my colonoscopy and all was well. He also took a ton of time with me on my first visit, and he helped me greatly.
Recently, I set up an appointment with a young receptionist, and now regret not getting her name.
She booked me on a Monday but failed to tell me that the Dr would be doing procedures all day. I drove an hour and fifteen minutes to get there. I even told the receptionist of my long commute on the initial phone call. She had every opportunity to inform me that I would be seeing the Dr.s physician assistant.
I waited and hour and a half today; at one point, I was told that the Dr would be coming down, but at that point, it was getting late and I felt terrible that his staff was about to pull him away from his procedures.
I am so bummed out, I rea
I really needed to see the Dr today because I am having some troubles.
Unfortunately, after waiting around for an hour and a half, and promised that I would see tleaving.
Dr Focazio did my colonoscopy, and I thought he was great, he also took a ton of time with me in my first visit, and helped me greatly.

I,ve had two very bad incidents at his office. The first was in 2008, i received a call to see if i could come earlier then my scheduled appointment, and i did , only to wait over 2 hours to see the doctor.Then on 5/13/10 i waited over 1 1/2 hours (an hour in the examination room,before walking out. I dont care how good a doctor is, but my time is valuable aslo. I will never step foot in his office again.