Dr. Valada is a great example of what a primary care physician should be in this day and age. She takes a holistic approach to your health and is one of the most involved and enthusiastic physicians I've ever experienced. She's very attentive and doesn't hesitate to ensure that you as a patient understand your options and everything that's going on with your body. I consider myself lucky to have found her after seeing quite a few miserly, detached physicians and specialists since moving to NYC two years ago.
As with so many medical practices in NYC, Dr. Valada's office staff leaves a bit to be desired in terms of efficiency and reliability (e.g., transferring medical records, etc.), but they're very sweet. I would prefer kindness over brute efficiency any day. One of the best things about Dr. Valada, however, is her online patient portal. It's a bit crude as far as the modern Web goes, but you're still able to set up appointments, vaguely communicate with Dr. Valada and view your test results online without dealing with the staff. Seeing as most physicians don't have anything like this, I let the archaic web design and bugginess slide.