Dr. Matin Sharafatkhah, MD

The office clerk was terrible. They will make you wait forever. ( I had to wait 3 hours although I had an appointment). He might be a good doctor, but, has no ethic. Found 2 nodules on my throat and asked me to see him 2 weeks after for sonogram. I insisted to get it at the same day since it was a 5 min procedure. He said I needed to get biopsy and asked me to see him 2 weeks after. When I get there 2 weeks after all he did was giving me a referral for biopsy. Only two minutes...

In short, he wants you to see him often to get more money from the insurance company. You are treated as a CUSTOMER, but a patient.

The ladies at the office are so rude. You should make them know that you are not a Russian, and not familiar with their behavior.

Stay away...

The staff is so UNPROFESSIONAL I CALLED 3X TO MAKE AN APPOINTMENT THEY 1ST KEPT PLACING ME ON HOLD FOR LONG PERIOD OF TIMES AND THEN WHEN I FINALL WAS ABLE TO SPEAK TO ONE OF THEM I ASKED FOR THE EARLIEST APPOINTMENT ONE STAFF SAID THIS WEEK FRIDAY AND THE OTHER RECEPTIONIST TOOK THE PHONE AND STRICKLY ASKED ARE YOU A NEW PATIENT I SAID YES AND SHE SAID OH WELL NO APPOINTMENTS NOT UNTILL SEPTEMBER VERY VERY UNPROFESSIONAL BAD CUSTOMER SERVICE