Dr. Joseph Michael Wiener, MD

Dr. Weiner is Good but the reception staff is terrible. Put you on hold and never pick up, They are abrupt and rude when you are there.

My family and I have come to this office for over 20+ yrs. The change has been horrible. Every time I call, I get disconnected. When they say they'll call back, they don't. When I do come in the reception girls are snippy and rude. I wait for over 30 minutes outside, then another 15 minutes inside the private room. When the Dr.'s come in , she seemed rushed and didn't even take my vitals or seem to listen to me. My family and I are going to Dr. Pagano's office and going to be treated with respect again.

I have been going to this office for years, the Dr's are very nice and often you can get them to accommodate walk ins, The office does have a very "Get them in and get them out" feel to it, but they are very good for what I need

However, the reason I am only giving 2 stars is because once you walk out of the office any semblance of helpfulness vanishes. If you need a prescription refilled and you call to ask, you can leave messages galore but don't expect a call back. If you call an ask for a Dr to call you back, don't expect a call back. If you call and try to get someone on the phone, you are usually put on hold, then hung up on several minutes later.

Hopefully they can fix the customer service issues as overall I know the Doctors there and they are very good doctors in my opinion, they just need to fix customer service

This drs office is terrible they keep you on hold forever never come back to the phone are always rude. I have gone there due to convenience of location not because they are good. I have only see the head dr weiner once and when I went it was because my eye was swollen and he actually laughed at me when he saw it and said oh that's strange. he really is a weiner I guess terrible drs office I wouldn't recommend them to anyone I know!!!

Doctors are always in lot of hurry. They give very poor diagnosis. Customer service staff keeps you on hold for minutes and then hangs up the phone.