Rate and write a Review for DoubleTree by Hilton Hotel Newark Airport
Reviews to DoubleTree by Hilton Hotel Newark Airport
Located in a out of town setting this place have everything you need and more nice pool nice lobby you can sit admiring the water for hours. The only con is the sneaky parking fee.
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My room smells very smoky and stinky. One of the phones does not work. When I called the CareLine from the other phone, it rang nearly 30 times before the person answered. When she answered, she had either been asleep, or is very very tired. The reason I called the CareLine is because the heat in my room is not working. Perhaps this isn't a big deal, but also the clock in the room is about 5 hours off, which is kind of distracting.
All this to say, if it were ONE of these things, then no big deal. But, a stinky/smoky-smelling room, a non-working phone, a "CareLine" that is asleep, and a broken heater. Is this a Motel 6 or a Doubletree?
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Good size rooms with confortable beds. Reliable service to and from the airport. Good coffee in the room. What more could you ask for on a short stay beteeen flights at EWR.
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Well I am German and my English is limited. I had problems to find a smart and not to expensive way from the hotel to Hackensack University. The front desk helped me to install the UberApp, gave me some training units and additional explanations and helped me to order my first Uber car and it worked perfectly. Thank you very much in receiving a new dimension of American hotel hospitality and individual service- orientation you even will not get in hotels of higher segments. Thank you very much for this wonderful experience, Cris-Ann.
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Only stayed for one night to catch a layover, but what I did experience in that short time was very pleasing. The shuttle was quick, the people where nice, and the rooms were clean. The only down side I could see was the main lobby was an open concept and the swimming pool was a part right there. While that looked nice and probably sounded good on paper it had a flaw. All the kids screaming and jumpng and swimming could be heard from far off. Even being on a high floor if you had a room that the window opened into the lobby you could hear kids.
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