Rate and write a Review for Diamond Cycle Montclair
Reviews to Diamond Cycle Montclair
Always great service. Personable staff with top notch service. I have both purchased from them and know I can trust their repairs.
Did you find this review...?
Helpful 0
Not Helpful 0
Just had my road bike inspected. Very pleasant experience. I met with Ryan and he checked my bike thoroughly in preparations for my 275 miles bike ride from Boston to New York.
I will come back for tune-up and extremely happy with the service!!!!
Did you find this review...?
Helpful 0
Not Helpful 0
What a great experence with bike repair. I walked in with a flat walked out good Togo. Came back a few hours later with the same issue. And then the found the problem and now I'm all set. Give me great customer service and you will have a loyal patron!!
Did you find this review...?
Helpful 0
Not Helpful 0
My wife and I were interested in buying a couple of Brompton folding bikes. Brompton’s are usually ordered be-spoke and as there are many choices in configuration, I was looking for dealer who could assist in the ordering process as well as the post purchase maintenance.
I found Diamond Cycle on Brompton’s list of authorized dealers and after speaking with Craig who is a Brompton expert and rider, we decided to order the bikes and that this was the shop we wanted to deal with.
Craig let us test ride several times to be sure we made the right choice in model. In the whole process there was never any sales pressure and Craig was great about making several changes after the initial order was put through.
On picking up the bikes they were tuned and set up and the staff there made sure that we understood how to properly fold and unfold the bikes. After riding the bike a couple of times I found that I needed a higher seat post and again Craig was cool with making any changes needed.
The shop is a full service well stocked bike store that has been there for around 100 years.
If you’re looking for a Brompton I would highly recommend them. I’m very happy with my choice of both bike and bike shop.
Did you find this review...?
Helpful 0
Not Helpful 0
My wife and I casually walked into the shop just to take a look around. Since we just bought our first home, moving out of our 1 bedroom apartment - we thought we could finally make good on getting some bikes. Although we weren't going to buy anything at the moment, that quickly changed once we began speaking with Craig. He was very welcoming; and knowledgeable about all things cycling. He took time to learn of our needs and accurately matched us up with bikes that would fit our lifestyle. Now I must admit, I am not a spendthrift; and I definitely gawked at paying $760 for 2 bikes - with Walmart selling them at $150 each. However, I've also learned that you get what you pay for. And knowing that we would be getting a great bike and great service, we made our purchase. Craig even helped us get our bikes home by lending us a bike rack. Where else can you get this level of service? And to top it all off, he even invited us to their Sunday ride alongs. This was an amazing experience; and since then, my wife and I have been riding every day! We are definitely customers for life!
Did you find this review...?
Helpful 0
Not Helpful 0
|
|
|