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We won't be back. They make sure they take care of them, but had my daughter and I WAITING while "they" ushered in others whose appt time was after my daughters. Just disrespectful. The hygienist was decent and I really appreciate her kindness in the end.
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This is by far the worst dental office I have visited in my life. I visited this office with pain in my teeth 6 times. Out of those 6 times, they treated me for the pain twice. One time the dr did not come into the office and no one notified me (lost a day of work b/c of it). Another 2 times, they made me wait over 25 minutes to tell me that "you need to get work done" without treating me (and charging me for an emergency visit). This last time (March 17th) I came there because I was feeling the worst pain I've ever felt in my life, only to get prescribed penicillin. Despite requesting something stronger than ibuprofen they told me they "can't do that." I then had to go to my doctor to have them prescribe me Tylenol 3. I have never been so disgusted in treatment and the lack of competence of an office.
I've just spent an hour trying to obtain my dental x-rays. They asked me to fax a signed letter. After 30 minutes of no responses, I called the office to find out that their internet and fax is down. Of course they tell me this after i fulfill their request of trying to send it. I think if you combine the qualifications of all of their staff, it would combine to 1 competent dentist.
I forgot to mention, the 2 times they did actually "treat me", I was in more physical pain AFTER the visit than beforehand.
If you're in need of dental assistance, a car mechanic in a garage can probably help you better than these guys.
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