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The Doctor and the technicians handled the root canaling of my daughter so efficiently that it was difficult to make her believe that the job was done.
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I never leave comments but because it is so needed. Do not waste your time. My family prev. were " former" patients. The front desk have the lack of common sense with sassy, rudeness that can get under your skin. We have made appts and when we come in there was no appt. made. We have made appts and call to resch. again, there was no apt made. So then, when we ask for names when we sch. appts. they didn't want to give their names. If I insisted the name they would put me on hold come back put me back on hold again.
When I come in there would be another dentist there. I would tell ask about my prev. dentist either not in today or no longer there. Without them informing me via mail. I either accept the appt. after waiting nearly an hour. to find out when I get in the room or resch. for another dentist. So I come in and have a whole new dentist putting their hands in my toddlers mouth.
The wait is 40-50 but make sure they didn't miss your name. To park is also 30-40 mins because you they are a block near a Queens center mall plus Lefrak City Co-ops galore. So have plenty quarters ready because you will have to run out every hour. Yes, leave your child in the chair to put quarters in again.
Now for my husbands issues. They removed his tooth he needed a temp tooth because he did not want to walk around with a missing tooth. They said it would take weeks before the ins would approve a temp and then perm tooth. To get it faster they said he can pay out of pocket that day and our insurance would reimburse them when they submit the bill then the dental office would give us the money. Said they made a note in the chart. Well months went by and we would call, go in, call... to sum it up. They never submitted the bill like they said they would. We tried office manager. He will listen and convenience you he will take care of it.....LIE They are CROOKS!!
I have plenty stories but you get the jest of it. Save yourself the headache, trust me!
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Went there on day 1, wait for 40 minutes, wait for extra 10 minutes as front desk mistakenly took other people's profile for my son's. Has X-ray on my child's teeth. My child broke one half of his front tooth, root canal therapy is required. The doctor said he needed to submit the application for the insurance approval. I asked how long it will take, the doctor said will take 4 weeks to 6 weeks. If approval got denied, the fee is $750 for the root canal therapy
After 4 weeks, called front desk, asked if the insurance got approved, the front desk said not yet and it is not likely to got approved, and the fee is $750.
After another 2 weeks, called front desk, asked if the insurance got approved, the front desk said she will transfer me to the billing office, I hanged up.
Today, called Health First and asked them if they approve the application. The representative said there are no records of applications been submitted. I asked how long it will take to get approved, the representative said about 2 business days after the dental office submit everything. Finally, switched to another dental Office.Tried to fill a complain against this dentist, but too lazy to do that
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This dental office try to scam my money for root canal therapy. Waste my time and refused to provide me a X-ray. Just filed a complaint against this dental office and doctor Gavlin David, he should go to hell.
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He tried to scam me out of 125.00 dollars for a xray. I called my insurance and they said it isn't necessary to get an approval for a root canal any type of xray will do. My insurance only covers that type of xray every 3 years and since he couldn't get the money from them. He tried to get it from me telling me to call family or her father. So now I have to find another dentist for my daughter.
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