I just had a terrible experience with dekalb car service a few minutes ago. I called for a ride to the airport and was told 5 minutes. 15 minutes later there was still no car and the operator told me to look outside he should be there or pulling up shortly. 10 minutes later I called back and he apologized and said 3 more minutes. After 10 more minutes I called an uber, which showed up in less than 5 minutes. I called back and told him to cancel the car and that it was a major inconvenience and the operator was nasty and hung up on me. Never again, long live uber!!!!! Terrible customer service and this could cause me to miss my flight
Did you find this review...?
Helpful 0
Not Helpful 0