Rate and write a Review for De Palma Pizzeria & Ristorante
Reviews to De Palma Pizzeria & Ristorante
Great Pizza!! :D... but better when my grandfather owned it
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Great wings and calzones
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Horrible service. Over an hour wait for delivery 3x in a row. They sent wrong order then had to wait another 45 min. Not even apologetic for bad service. Would give zero stars but it's no t allowed. The food isn't even the greatest bland chicken sandwiches
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If I could give this place no stars, I would. I have ordered from this restaurant before and have never experienced worse customer service by the women who answers the phone (who refused to give me her name but said she's the only female that works there). First, we were given a delivery time of 7pm and our food was delivered at 8pm. Upon our initial call at 7:15 to get a better time as to when the order would arrive, since we were told it would be around 7, the woman was completely rude. She said delivery takes an hour once it leaves the restaurant. Um what? an hour? It'll be frozen after an hour of leaving the restaurant. The delivery address and phone number we gave were both correct when we ordered online. This illiterate woman gave the delivery guy the wrong address and she said the delivery guy was "trying" to call the number we gave but we weren't answering. Then she said he was outside so we go outside, no delivery driver any where. After 15 more minutes we called back, the manager answered and stated that the delivery man came to our apartment and left because we weren't there. False. The driver then called our phone (magically got the correct number) and asked for our address. Once our order arrived at our apartment, the delivery man showed us the address that she gave him which was completely incorrect. Unbelievable. I called back to get her name and she refused to give it to me. When I asked to speak to the manager, "he had just left to make a delivery." When we spoke to the delivery guy and complained about the woman who answered the phones there he said, "yeah, we get complaints about her all the time. I don't know why they keep her." If you get complaints about a worker often enough, there is clearly a problem with the individual.
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Yummy yummy.... im going to eat it right nowwww
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