I cannot begin to express the degree of satisfaction I experienced at DC Optics. Dr. Cheng is the penultimate professional. Dr. Cheng has a rare bedside manner that should be used as a training tool for all student optometrists. While he thanked me for coming in, what really struck me was how sincerely appreciative he was towards me for having come from such a long distance just to be seen by him. His humility and graciousness was on display more than once during my visit. With a stellar rating on Yelp and Google as well as as Zocdocs, I felt he had a right to exhibit some of smugness so often seen in super docs and lawyers who have been consumed by public adulation and online ratings. But not Dr. Cheng. He gave me the most thorough eye exam I have ever had. Being one of the many citizens of this country who do not carry health insurance, I am very reluctant to venture blindly (no pun intended) into securing medical services because I know I will be paying full price for the services received. The cost of this exam was $149.00. I had calculated in my head, what I had come to expect from an eye exam because I wanted to make sure I was getting a bang for my buck. My concerns were put to rest early on. Dr. Cheng delved deep into my medical history. He explained things about my vision I had never heard from any other optical professional. He broke down my misunderstanding of depth perception and the different vision options I could pursue to rid myself of an aversion to driving. But here is where I was just blown away by Dr. Cheng. After an exhaustive exam of reading charts, flipping through corrective lenses, getting my eye pressure tested, and an informal and detailed Q & A, Dr. Cheng had determined that my right eye vision had changed a bit. When he put a lense over my eye (glasses on), my vision was incredibly crisp--almost unnaturally crisp. He said my reaction was natural. Seeing perfect vision after seeing the world through what I thought was perfect vision. But he decided to leave my prescription the same when he saw my left eye give up or pull away. I sensed it as soon as he put the lense to my face. It was as if my left eye just gave up--surrendering to my dominant right eye. He actually commended my former doctor for seeing this as the reason for my current prescription. Underprescribing so as not to subject my right eye to an inordinate amount of work. He then concluded the exam by showing me a 3D computer image of my eyes. That was both freaky and fascinating. On my way out, he thanked me a third time for travelling such a great distance to procure his services. Alex the wonderful receptionist, processed my bill. I expressed interest in getting a lense in a frame I had and she was gracious in explaing the different types of lenses I could get in my glasses. Danny took my measurements, took my frames and told me my frames would be ready on a few days. I am sure one can tell by the length of this review I had a phenomenal experience here. When most people seem to be dissatisfied or distrustful of the entire medical profession, it is truly refreshing to have found a dedicated, honest and fair professional engaged in not only his work but in his patients and their needs. Dr. Cheng is without a doubt, worthy of each one of his five stars earned and I would recommend him to anyone seeking an optometrist without hesitation.
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