Literally the absolute worst experience I've ever had in any business, Dentist or other. The place was dirty, the staff were beyond unprofessional, it was also apparent that the staff do not communicate to one another. I booked an appointment, they called me 4 different times, I kept explaining someone new that I already confirmed with another person.
During my appointment, the Dentist (surgeon) had to reprimand the nurses for not doing their job, literally while I was sitting in the chair. I made an appointment for my tooth to be pulled scheduled a few weeks later. I called to confirm after not hearing anything, and the lady in the front desk who answered told me they forgot to write down my appointment. HUH?? Then they called again about 4-5 times to confirm thereafter. Once again I had to keep telling them I already confirmed with all the other people who called. Then I decided to change the date- this is where it gets worse- the lady I spoke to mocked my last name (because its usually a first name). She carried on with a nasty attitude the entire conversation. I was so appalled by her behavior and that right then and there I told her to remove me as a client and she was like "no problem" -click. Of course I never went back. I waited out the rest of my 7 month insurance with my impacted tooth, just to go to a new dentist because of how horrible the experience was.
Absolutely horrible!!!!!!!
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