CubeSmart Self Storage

Good customer service

After years in New York City, then a few in Montclair, I have been through my fair share of good and bad storage facilities, until now. CubeSmart (while it may seem moot for a review to focus on the general essence and service of a 'Self-Storage" facility), is precisely the reason why I changed over to a new storage facility, even with the Linden location being twice the distance of my old storage facility company. The extraordinary and surprising professional, efficient and old fashioned attention to detail in the sincerity of their customer service, was enough to sell me. The bonus on the whole place is their drive up yourself storage units, their appropriate price levels, the hours for their front office and general access of the facility, the unbelievable fact that they have a truck at the location for customers to use, and last, but far from least is the personnel on hand, specifically Mr. Willie Harris. Mr. Harris adds a charm and down to Earth awareness of a customer's needs, worries and while it may not deem valuable, it is invaluable the bedside manner if you will that is the ability of Willie and staff to engage in the daily conversations without a focus on just the customer/facility relationship. This is a rarity in our region, but a common truth in most of the country, and I fully recommend and dispense the highest accolades to CubeSmart in Linden for their community, local flavored small business operations that return to us a great sense of comfort and earnest regard for what matters the most in a paying customers eyes.

PS - I have to note that after the January 2016 blizzard these guys did what is nothing short of a miracle in their ability to have the place clean, open and operating only hours after the storm had passed.

Cheers and thank you,
A.I.

Fast and friendly

The general manager Richard Seetram was so nice and gave me great customer service. He made sure he explained all the information I needed to know and he kept it simple. I wouldn't definitely recommend this company to my friends and family.

We rented the end of March to the middle of June, we initially only had 1 5x15 but ended up getting a 2nd one as well. We lived in Brooklyn at the time and it was really hard finding a place that was affordable that wasn't skanky or shady. This place is VERY clean, very well kept, very safe and secure and the staff is very friendly. Allison the manager is really nice and she will work with you as much as she can. They really helped us during a hectic time and it was totally the most affordable place around for the size space. In NYC they wanted $189 for a 5x10. We got an internet special for $54 a month for a 5x15 and our 2nd unit only ended up costing us like $60 a month, plus the insurance/tax which was like $72 total for another 5x15. I'm telling you, the most affordable place around and you don't have to worry about your stuff getting stolen or the managers giving you the run around. It's really a great place!