Rate and write a Review for Crunch - Staten Island
Reviews to Crunch - Staten Island
Good gym but the hrs aren't any good for me because I work the evening shift hopefully it will be a 24hr gym
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Be aware, they charge your credit card even if you not attending. To cancel your membership you have to go there or send them certified letter. It's just plain stupid.
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I went in to lower the fee because those who would have come with me are members of other sites. However I was told an additional fee was to be charge. I decided to cancel all together, it became an ordeal, and the person attending me did not what to sign his name to acknowledge my cancelation. When I called to speak to a supervisor he said ok and gave me someone who was not a supervisor, I asked to speak to a supervisor but instate I was told I had to explain why I wanted to speak to someone in charge he was refusing to even give me the name of the person in charge. This is not how costumers are to be treated. I would not recommend this site. This is very upsetting when people try to prevent you from talking to a supervisor, and was told I had to pay for next month because I didn't cancel on time?
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I've been a member at Crunch at Staten Island for more than 6 months and in that time I've seen a rapid decline in cleanliness in both the ladies room and the general area. The machines look like no one ever cleans them at night and they are covered with dust. The ladies room always looks dirty with toilet paper and other garbage on the floor.
I find the staff to be very friendly although I was surprised one morning when I asked who was teaching a class the answer I got was "I have no idea". The young lady behind the counter didn't care and made no attempt to find the answer to my question. Very unprofessional.
The machines are up to date and I don't really have to wait for one to be available for me to use it. Other than the bench of the pull down rope needing to be replaced the machine are in good working order.
I like Crunch. I like its location and I like the price. I would really appreciate them shaping up and returning to the quality they had when they first opened.
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Super clean. Excellent staff. Love it, they always got good music on,that really motivated us to work out even harder. Some nights they have a dj. And the machines are great and in good conditions.
Staff are very friendly. Ladies the bathrooms are always clean. Same for ya guys.
Crunch Fitness is exactly what I was looking for.
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