Country Lincoln

beware of a service rep by the name of brian, all these people cares about is emptying out your pockets

I was referred to Valley Stream Lincoln Mercury from a friend of mine who purchased a new Lincoln. When I walked in I was helped right away by very well spoken gentleman by the name of Al. Not only did he land me in the vehicle I wanted, he also gave me a great deal. The finance director was very professional and got me approved when I did not think it was possible. I do not understand the other bad reviews, probably another local dealer thats is second to Valley Stream Lincoln Mercury.

I went to this place with my 1 year old Lincoln Navigator.
It had 3 things that needed to be fixed.
1) Power gate would not come down.
2) Front end noises
3) Rear back up camera not working

They fixed nothing, they tried to shake me down saying how the items were not covered under warranty, the only thing they would fix (the gate) wound up not being fixed at all after the "technician" didn't even check it. The car was there for a week.
This place should be put in demolition and start anew. Fire all the staff, and hire some new blood with intent to help customers.
I wound up taking it to Manhattan Lincoln where they fixed the items, no questions asked.