CopyKat Printing Information and Business Center

I went there once to print and it was fine but expensive for like 6 pages. I went there right now to print something for emergency... They're closed. It says that they close at 5.... Its 3 right now wtf. Nah.

I live right near them so I've sent them a printing job once before and it was a pretty pleasant experience. The first time around though, I sent a printing job through e-mail detailing what I needed and when I would be by to pick the prints up. They did not have anything ready and I had to let them know again that I sent an e-mail earlier with my print request. They were kind and printed what I needed and even though it wasn't ready when I came in they got the job done and I was happy. The next time around, however, I e-mailed them four hours prior to me coming in requesting what I needed and again they did not have it printed and didn't bother trying to figure it out. They wanted me to print it out using their computer which is a $3.50 charge. Normally, I wouldn't care but if they have an e-mail to specifically send out print requests in a timely fashion, shouldn't they be on top of that? Then when I said I had already e-mailed them the files with my print request he said that would also be a $3.50 charge for them to open up the e-mail and print them out... I figured it would be nice to have a printing service close to home and help a neighborhood business out but I might as well go to FedEx or Kinkos. You have now lost what could have been a frequent customer.

Patient and helpful service with a smile, happy to answer any questions without the normal short fuse found with workers at larger corporate operations. Though they may not have the plethora of resources the big chain stores do, the employees take the time to utilize their technology effectively.

I went there 15 minutes before they close. The guy there was very patient helping me with my printing job even they were busy.