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I renewed my passport today, September 9 and I have noting but praises for Mrs. Dibia for the professional and efficient manner that she handled the process. I met more than 25 people when I got there around 11:30 a.m. and most people walked out with their new or renewed passports shortly after 2p.m. The consulate was unbelievably hot but Mrs. Dibia was able to cool and calm nerves by courteously and humorously assuring everyone that she will expedite the process. She calmly introduced herself, explained the process to us, answered questions and went to work. She personally was behind one of the two cameras for passport photos while directing her staff to move the process along. For the first time, I saw fellow Nigerians at the Nigerian House in NY heap praises on a staff of the consulate. Mrs. Dibia earned them.
The heat and poor condition of the building are for another day.
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First of all, I want to commend the staff at Nigeria House who processed passports for myself and my family. The process was fast, efficient, and the staff were very courteous. I was also impressed that they all kept their composure despite working in such awful conditions. The central air conditioner stopped working recently and is yet to be fixed. This was August in New York, so you can imagine how HOT it was in there! Yet, there were no complaints from them. They just did their job and with a smile! If you follow the instructions correctly regarding making payments, and completing the forms, then you should have no problems. We were in and out in 20 minutes because we followed all the instructions and had our documents neatly organized for processing. We came back around 3pm and our passports were ready. I know we like to bash and rag on our country, but I also thought it was important to recognize the staff at the passport office for a job well done! God bless them for keeping their cool even under such awful working conditions. Finally, that location is prime real estate in New York City if not America - right next to the UN, yet the inside of the building is embarrassing and poorly maintained. I hope they fix the air conditioning system soon. But GOOD JOB OVERALL!!
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Nigerian consulate in NYC straight up ass. Website said they closed for July 4th but will be open on today. I drive to ny parked in a garage and theyre closed. Wtf. Very frustrating.
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