Rate and write a Review for Concentra Urgent Care
Reviews to Concentra Urgent Care
If you want to feel far worse before you feel better, this is the place. Other than the doctor, the staff was a disaster. I arrived at 1:15pm, didn't get out of reception until 2:15pm, waited in the tiny, airless exam room for the doctor until 3:30pm, and sat staring at the wall in the exit lobby waiting for a prescription until 4pm. While in the exam room, they forgot I was there, and I had to go back out to ask the reception desk what was going on. Total - 2 hours and 45 minutes to confirm a sinus infection. I only was handed the prescription slip because I finally asked the exit desk lady, "Am I waiting here for a reason?" Never again.
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Worst one I have been to concentra should shut it down bad customer service drs are rude
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This place was very unprofessional I had to wait three and a half hours just for them to do a physical and blood work in the middle of this I had to leave cuz I have to pick up my son I got there at 2 o'clock I left at 5:30 and they still were not finished I had to come back the next day and wait another 2 hours if you can please do not use this place
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Terrible!! Staff is unpleasant and you wait hours to see a doctor and then when he comes into the room he doesn't let you speak couldn't even ask a question. it seems like they deal with illegal immigrants cuz they don't honor anyone's rights, as if we didn't have any. I am going to complain to my company so they can look to do business elsewhere. I wouldn't come back to this urgent care center if it was the only one in the world. The worst!!!!! I've gotten better service at the Vet!!!
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The facility opened at 7:00 a.m. and I was there at opening. There were only 2 patients ahead of me and I was not called back for my turn until 8:15 a.m. - and then once I was in the room had to wait an additional 20 minutes for the doctor to even come in the room. The doctor wanted a chest x-ray but the radiology tech was so rude that I asked to be brought back to my room because her lack of professionalism and basic people skills were painful. I only had a cough for 1 day so I knew a chest x-ray was not warranted to begin with. At the end of the visit (only took 10 minutes once the doctor assessed me) I had to wait an additional 30 minutes for my DISCHARGE paperwork. If I didn't need the work excuse I would not have wasted so much of my morning at this unprofessional facility. Will not ever go back!!!
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