Something tells me that the people running this place aren't truly fitness enthusiasts or don't really lift. The free weights area is like a high school or small college gym.
Music: Make sure you bring your headphones. Their playlists are trash. Who works out to the Whispers, top 40 oldies, or techno? The majority of the people who attend only where headphones because they hate the music.
Staff: The managers or owners in the office never ever greet or speak to the patrons. They spend a good deal of their time on cell phones and/or pcs, to care what you think about their business. How can anyone except to run a respectable establishment, without getting to know its members? Oh I get it. Just take their money and careless about what they think. You can also see the transition of attitude change in staff that began with happy smiles and great energy to frowns, and a drop in moral. This obviously stems from poor management. Business Management 101.
Cleanliness: Cleaning staff does a pretty good job working to keep the place clean. There is usually a stall or toilet out of service. The juice/smoothie bar is nothing but cross contamination germ trap. Expect to be poisoned by dirty hands touching keys, gym tabs, equipment, money, cards, etc then making you a smoothie/drink without gloves. I see countless board of health violations.
Equipment: Any former or current athlete, coach, or avid gym goer can tell that this is a starter gym. The size of the place is small with minimum equipment. Prepare to wait for a leg press, squat rack, bench press, leg extension machine, stairmaster, etc. Doesn't matter what it is, just have patience because there's like one of each besides the bench. The equipment is usually broken for way more time than it is in working order. At any given visit you'll find at least 3 pieces down, i.e. treadmill, rowing machine, cables, etc. The sad thing is that people pay contract fees for broken equipment to be repaired, yet months will go by before they are fixed. Btw this place is only a few years old.
Parking: Small lot that fills up fast. They've reorganized so that people can use the area around the lot to accommodate more members because the gym has merged with another. Yet parking is still bad. Adding more people obviously helped increase their pockets, but decreased parking, and gym space. Which in turn created a larger wait time to use the equipment. Nice! #Not
Trainers: The place really isn't that big, but they have a handful of trainers. Only 2 maybe three actually appear to look like they know what they are doing with clients. The rest seem to just float around the gym. I couldn't see hiring a trainer that doesn't look like he/she trains. I mean you should look like you can help me reach my goals. Not look like I'm going to reach mine before you reach yours. Just saying...
Misc: The gym added a crossfit room. This section has a separate fee to attend. They actually should have used the space to expand the free weights area. Instead, they only have about 5 - 6 people attending classes each day, and a greyhound dog walking around in the room. Is this a gym, or Pet Smart? The people in the free weights are overcrowded trying to train, and these guys are doing dog shows. Huh??? Again, I'm not sure if any of the owners or managers ever lifted, or ran a gym before. From what I've seen and heard lot of people have left to become members of other gyms. I don't blame them.
Overall the place is decent if you are merely there to hit the treadmills during off peak hours. Would I recommend a membership for the cost of fees if you planned to really get the most out of a gym? No. You can get way more at other gyms like LA Fitness, Signature, Iron Bound, Power House, Coliseum, etc. the list goes on. These other gyms offer better equipment, parking, music... saunas, hot tubs, pools, racket ball, free classes, and most of all better customer service and equipment repair time at a minimum. Don't waste your time getting stuck in a contract only to waste funds when you could get more from a better location.