Clifton Oral & Maxillofacial Surgery, P.A.

My wife's experience so far has been very satisfying. She had an oral implant performed by Dr. Marsh who was very kind and patient with her and explained exactly what was involved and what to expect which she appreciated very much. The staff is very friendly and respectful. She has follow up visits scheduled so hopefully her experience will continue to be a good one.

The staff and doctors are very nice and professional. Dr. Marsh spent a lot of time with us discussing different issues/problems with our dental needs as well as other health problems associated with surgical procedures needed. I have sent several people to Clifton Oral & Maxillofacial Surgery and they were very happy with their surgeries. The office staff was very helpful and courteous, especially when we needed to cancel scheduled surgical appointments. I would definitely go back to them if and when I ever need dental surgery.

This is my first review ever. I never did one but was inclined to do so. My experience with Dr. Marsh and his staff was exceptional!! I was treated with the upmost respect. I was walked thoroughly thru the entire process from examination, preliminary steps and expectations to finance. All such an AMAZING experience!! The staff comfort me and supplied me with everything i needed for a good recovery. Blessed to have found them!! Special thanks to Denise who was very courteous, professional and knowledgeable about the whole procedure and of course Dr. Marsh who literally hand held me all the way to my car after 3 hours of surgery!!! AMAZING!!!

Dr. Gorab is such an amazing doctor. He is really kind and patient. The office staff was extremely helpful with my insurance and professional during my visits.

Dear Joanna Siddiqui,We are sorry that your experience in our office was not as you anticipated it would end. For 30 years we have been assisting people with their dental needs and part of that consists of helping them understand their insurance coverage. As part of our service we try to determine an estimate of what your insurance coverage will be and what your copay will be. Your insurance coverage is an agreement between your employer and the insurance company. We have no say as to what they will or will not cover. As well we cannot get any exact information as to what they will cover until after they process the claim. If you recall this was explained to you, you were also given a form explaining this and you signed the form understanding this at that time. All insurance companies determine what the coverage will be after the procedure is done and the claim submitted. The fact that your company reimbursed you less than you desired is beyond our control. That is their policy and we have no control over that. The copay you were responsible for was that difference. It is illegal for us to write off a copay as this is insurance fraud and we will not be put into that position because you were unhappy with what your insurance company paid.You were informed of this, you were sent 3 statements requesting the balance and refused to pay the amount you owed for the services that were provided to you. As a result you were, with warning, sent to our collection agency for your non-response. They informed us that they attempted to collect the balance due our office and you refused. Your lack of response left them no option but to seek payment through wage garnishment.We are truly sorry that you did not get the reimbursement you wished from your insurance company. I suggest that for any claims in the future you call your insurance company to get their explanation of their policy. We have no control over that. I do note that in your review of our office you made no mention of the surgical care you received in our office. I reviewed your chart, discussed the case with Dr Marsh and the surgery that Dr Marsh provided. From all indication, it appears that you had a successful outcome and no complications. Providing high quality care in a friendly and compassionate environment is what we strive to do at Clifton Oral and Maxillofacial Surgery. And this is also what the rest of the reviews by other patients suggest that we do. We are glad that you had a successful surgical result but regret your misunderstanding of how your insurance works.