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j dub
Reviewed January 18, 2016 12:57
- Terrible #32051
So I've been going to this salon regularly for maybe about a year. It's cheap, conveniently located near where I food shop and close to my gym. I never really had a stellar experience, however today's experience took the cake as the worst nail salon experience I ever had. I know it's a sunday, and most salons are either packed on sundays or closed. So I arrive at one on the dot. I sign in the book, there's about three names ahead of mine no biggie. I chose my color for my pedicure and I wait. At no time did anyone greet me or ask me what I wanted. They were all preoccuppied, again no biggie. 20 minutes go past and an older gentleman comes in and signs in the book. I assume he wants a pedicure like me because he's wearing flip flops (it's january). another 10 minutes go past and two young ladies go in and march up the stairs for eyebrows. Now I too want my eyebrows done, so i move my seat the the pedicure and eyebrow area. Just so the workers know exactly what I am there for. Again no worker has even acknowledged me at this point. No less that 5 minutes later the older male also moves his seat to the pedicure area. about 10 minutes after that the pedicure girl who is also doing eyebrows, finishes up a pedicure and another worker begins another customer's pedi. Now she was there before me so I had no problem. The male then gets into the chair that of the worker who just finished and I attribute it to his preference in pedicurists. Oh no. The man finishes his and is on his way to get a manicure. His manicure is done and he comes back up to dry. Meanwhile no worker has even given me the courtesy to say "we'll be right with you." A few minutes go by and a brand new customer comes up with a worker who is about to do her manicure. I've been sitting for over an hour and I stop the worker and say "when is anyone going to address me and begin my eyebrows or pedicure. I've been sitting here?" She says, " did you sign in?" I reply with a yes. She gets the book and brings it back to me and sees my name uncrossed but there are at least 6 names under mine that have been crossed off. Now I'm livid. The new customer witnesses this and offers to wait. The worker now has an attitude with me. She began my pedicure at 2:24pm and rushed to do it. While doing it she asks if I wanted my eyebrows done, which I had written in the sign in book. At this point I've already made up my mind that this salon will never receive my patronage again so I say no. She develops even more of an attitude, shoving my feet into the water as she's done with each foot. I walked into a nail salon at 1pm, left at 3pm and my pedicure lasted 16 minutes. My feet are rougher than when I walked in. The customer service was just terrible and the only reason they got $15 out of me, was because I already spent too much time there. Seriously never going back. Not to mention when they do tip applications, they don't oil the cuticles.
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The place is okay I do my nails with Tina which she does a great job and I do UV nail and it last me 3 weeks. But they do have rude employees there.
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This place is the worst! I came here once for a polish change and i figured it was okay enough for a second chance. boy was i wrong! The second time they rush through the entire job and when i told the lady she was using the wrong powder for the fill in she said i was wrong and brushed me off. by the next day my nails were already chipping and the gems that i paid extra for where falling off even though they used UV gel. I went back the next day to see if they could fix them and they said not for free despite the fact that a gem fell off as them were "inspecting" my nails. Overpriced, rude and not good work. never go here!!!!!!!
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Its always a treat to go. It matters allot who u see ,sometimes just any body is not good. I go to a sweet lady all the times, she knows what works for me and she does great nail designs.
You know its a good place if its always BUS . LOVE IT
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