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The staff is so incredibly nice. I thought I was overacting about the pain I was feeling in my foot and they were so sympathetic the whole time and more so after they discovered through a super high speed quick x-ray that my toe was broken. They gave me a CD in NO TIME with my x-rays and provided me with the support boot and crutches within a little over an hour since I got there. Mind you the first thing they told me was, "there's a wait" when I asked how long they said, "30 minutes!" Does that mean they would've taken care of me in 30 minutes had there been no wait?! It's AMAZING SERVICE!!!!!!!! Incredible to say the least...so clean, so modern, I mean there's not enough space for me to write how delighted I was with their services. EVERY SINGLE PERSON in that place is CUSTOMER SERVICE oriented!!!!
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I was hosting a crawfish boil on a Saturday. One of those guys pinched me good, I thought nothing of it. Come Monday, it was swollen and stiff and a work colleague said it might be Cellulitis and I should go get it checked out.
I walked in the 87 Chambers Street City MD at 12:15. I was consulting with Dr. Noble at 12:20. at 12:50, I was walking out with a prescription called into the closest Pharmacy AND a dose of Antibiotics and Ibuprofen to take immediately.
It was the model of efficiency! In and out in less than 45mins and if I hadn't gone, Cellulitis could have spread and I would have had to go to the ER.
Facilities were clean as far as I noticed.
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DO NOT GO TO THIS PLACE. I nearly broke my ankles and they gave me naproxen. For ladies menstrual cramps. I paid out of pocket for something i could get over the counter..... The doctor didn't even tell me i could save money by buying it at a CVS. This place is a joke. I was not looking for pain meds, but would have appreciated saving money by buying something readily available over the counter... NEVER AGAIN.
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I hurt my ankle at the gym earlier in the day, but I didn't think much of it. As the day progressed the pain got worse. I happened to come across the City Md on Chambers St. As I went to the door I notice that they were closing at 8pm. It was 7:51pm. Going against my better judgement I went in. I thought since they were closing in less than 10 minutes they were going to turn me away. The front desk person told me they would see me. I asked even though you are about to close? He assured me that they will see me. I filled out the paper work but realized I didn't have my insurance card. He looked up my information anyway and found it. Within minutes I was called in to see the doctor. The medical assistant took my vitals and asked the reason for my visit. Once done he called in the doctor, and he came in to examine me. The doctor determined I needed an X-ray. I met with the X-ray technician, he took my X-ray within minutes. All that was left was to get the results. Finally I was ready to be discharged. The entire experience was wonderful and super quick. Not once did I feel like I was being rushed or being kicked out the door. They were super quick but completely thorough. The entire staff was wonderful.
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(Review of visit on November 16, 2015 around 3:30 pm)
I was feeling pretty miserable after experiencing sharp pains in my mid-section all night. Although the pain had dulled by morning, I was still feeling nauseous and I could not keep my meals down. My boss, who had been sick all week, came in raving about CityMD, so I decided to give it a try instead of walking in to my regular doctor, which I was sure would result in a long wait.
The Chambers Street office was nearby and very convenient to get to. The office was pretty empty and I didn't have to wait long. After filling out two pages of paperwork and handing over my insurance card and ID, I sat for about 10 minutes before I was brought into a room where a physician's assistant took my vitals and asked a few questions about my history and my ailments. He was very friendly and made me feel comfortable. After leaving to discuss my symptoms with the doctor, he came back asking for a urine sample (which ruled out infection, etc.). He seemed apologetic as if it was a bother for me, but I definitely appreciated that they were doing all they could to find out what was wrong with me. Afterwards, the doctor came in and examined me, asking questions along the way. Although he recommended I see my regular doctor as well, he offered his opinion on what could be my problem (stomach irritation due to high acidity) and suggested I take antacids for a few weeks. They seemed genuinely concerned and answered all my questions patiently and told me to come back if I still felt bad after a week.
Before I left, the reception staff gave me the comprehensive summary of my visit that the physician's assistant had typed up. They also gave me a note for work without me asking, which was great.
Overall, this CityMD location is very clean and spacious, with friendly staff. I would recommend visiting this facility if you don't feel well and need to see a medical professional immediately.
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