Rate and write a Review for Cityline Car Service
Reviews to Cityline Car Service
#1 Car Service in Queens, Open 24 Hours.
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The telephone operated male very rude I called 12-18-15 at 2:35 for a taxi and I felt as if I was being charged more than the usual. The rude speaking male said to me "you don't have to tell me about my job" I told him I'm not saying anything about your job at this point what I was referring to was the difference in payment due as oppose to 3 days ago same ride..... Long story short city line how about you train and coach your employees on customer service and the importance of it. Obviously the male responder has no clue and does not have great communication skills. Good luck you just lost a customer...
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Awful car service, I'd give them 0 stars if I could. Never in my life have I been followed by a cab driver yelling out the window at me.
Last year I called ahead to schedule a cab to take my family to the airport. I specified that we needed a car with space for two large suitcases and a stroller, and that there would be 4 of us. They sent a cab with a packed trunk. FIFTEEN minutes later they sent someone who had a friend riding along with him. I had to sit on the floor for the trip while the driver's friend sat up front. When we got to the airport, the driver tried to charge us $5 more than we had been quoted and only backed down after my husband dialed dispatch.
I gave them another chance this year. Big mistake. I was quoted $15 for a trip, the driver told me it would be $20 instead once we had already reached the destination. The driver got aggravated when I pointed out the discrepancy and the fact that this had happened before. After I got out, he DROVE AFTER ME while I walked away, YELLING OUT THE WINDOW AT ME. I would have argued right back, but I had my 2 year old daughter with me, so I instead ignored him and engaged her in conversation so she wouldn't be scared of the man driving after us yelling.
Unbelievable. I don't know how these people are still in business.
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The best taxi service in nyc, there all Dominicans
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La mejor base del area de ozone park y queens..
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