Citibank

Worst bank ever seen , slow slow slow service , 3 desk for personal bankers but only one staff working and 20 people waiting on a line , don't go unless you are free and have nothing to do for whole day .

I always change quarters in Chase bank. However citi is closer to my apt so today I went there. They asked me to swipe their bank card so that they could service me, also they are not friendly. Chase don't do that!!! No matter who you are, they help you with your need. In my opinion, citi banks are only happy to service THEIR customers but Chase are happy to service ALL, no matter whether you have their bank card or not. Who do you think is better??? I swear that I would not visit this branch ever!!!

I only rated it a 1 star because negative stars aren't available. One of the worst BANKS ever... not even worst branch... worst BANK ever.... this location is most incompetent banking institution any bank brand has ever managed.

As a business customer I waited in the business line because there were two tellers servicing business clients. There were only 3 people in the main line also with 2 tellers. One teller after finishing left and was in the back just sitting at her desk, while the business customers gathered behind me. Then after 20 mins with the help of the assistant manager Donna Smith she opened the teller line again only to accept payments she said she couldn't take deposits... so people from the normal line were taken to the business section. Then after another 5 mins she finally decides she can take deposits too.

After talking to Donna Smith the assistant manager she basically told me that regular customers have priority over BUSINESS customers.... REALLY???!??!?!?!?!? I'm about to put a few million into your bank every month consistently and you tell me this???? Disgusting... If it wasn't that my cousin was a business banker in the city and my accounts are linked to him, I would have closed out my account today.