I have been a loyal customer since 1978, I took a Path train over and started banking at WTC branch. right now I am banking at 125th branch, in August 8 - October 27, 2015 there were 27 fraudurant checks which amounted to $ 28,500 and we called & filed the claims immediately as soon as you received the statements. So far we received two letters from the bank that they will not paid because they received the claims later than 30 days. They were lies !, The bank is claimed insured under FDIC and the fraud signature was Andrew Colbin, not even my name. I don't know who these payees or signer are. But it is GROSSLY negligent in Citibank part.
When I travelled over sea and tried to use credit cards, Citibank too ask to notify them before traveling. And often the bank blocked the usage of card during the traveling. I was not able to contact the phone listed at the back of the cards. These activities are going on for years !. Enough is enough with this Citibank even I maintain Gold card status. I move my business elsewhere and never again be your customer. !. This is not a bank that will protect your interests ! but grossly protected fraudurent activities.