Rate and write a Review for Cibaeno Shipping Express Corporation
Reviews to Cibaeno Shipping Express Corporation
Tengo 5 días esperando q recojan 3 cajas en mi casa. --Quien toma la orden es una persona que no le importa la empresa
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Horrible Custumer Service... Those girls in the office are very rude and unprofessional (They talk more than they listen).. You better use another company (There are good companies out there that provide a good service).
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I am very upset, I recently sent 3 boxes to the Dominican Republic with this company and I had a lot of missing items. When I called to report them, the employee who answered the phone told me to leave the information and they will get back to me. They never did and I left several messages for the owner to no avail, he never called me back to hear my complaint, I will never send anything else with them and I will tell everyone I know my experience.
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My parents used them all the time, I had to use them, and they must have changed from when I was younger. they are very unprofessional.. they did not use to be that way. plus the employees just stand around mocking people passing on the street(its kind of embarrassing), that should give you a heads up that using their service wont be an improvement.... very unprofessional, service.
plus, the last time a family member other than me shipped something to DR, an oven, It got to DR damaged. broken knobs, dented on the side. it had to be repaired so it was like paying twice.
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We recently used this company to ship a few household items to the Dominican Republic. They are very unprofessional. We were told that once the items were shipped and clear customs they would call us to arrange delivery. We waited for almost a month and no call. When I contacted their office in Queens NY the 2 secretaries I spoke to were rude and had no explanation. But they were very quit to charge me extra money. I wouldn’t recommend them.
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