Chipotle Mexican Grill

I sent my oldest son and two younger daughters to pick up lunch today.

Upon his return, I knew immediately something was wrong. Evidently, a young girl with green hair and a very nasty attitude was one of the people who prepared his food. Not only was she condescending but she was extremely rude/nasty. He asked for my lunch to be prepared a certain way and her answer was a very nasty harsh response "wrong resturant." My son is a gentleman to a fault. Rather than complain, he accepted her treatment and continued on his way.

When I opened my bowl to discover a quarter cup of lettuce, a few pieces of tomato and a tablespoon of grilled chicken. The whole bowl probably equaled a cup of food all for 8 dollars and change. A total RIP OFF.

Needless to say, I was incensed and took the 15 minute ride back to Chipotle to complain. I asked for a manager; what a mistske that was. Manager was just as condescending/unprofessional as the help. Granted I was compensated with a full bowl but i didnt appreciate the attitude so unnecessary. If you dont like your job and do not like people, get ANOTHER job.

STAY AWAY...GO TO MOES INSTEAD - WHERE THE STAFF IS WELCOMING/RESPECTFUL!!!!

It's a Chipotle, they're all pretty much the same but this one is relatively new to Staten Island. In my experience, they don't give you as much meat as other chains but it's not that big of a deal because it's usually cooked to perfection. Also, staff are a hit or miss when it comes to service/friendliness which I guess I can understand, working in food service can be stressful at times.

Either way, it's the only Chipotle on the island and the food is always good.

I've never been to a bad Chipotle in 35 states over 9 years. This one is no different - great food and nice staff. The only downside was that the chips were a little stale, but not terribly.

Just had Staten Island chipotle for the first time opposed from the Menlo park mall one. Now the quality of the food was fine but the portions were very upsetting. I get the same thing at Menlo and its stacked with meat cheese all the good stuff. My burrito today was small cheap and only a few peices of meat. Was very disappointed and I recommend to anyone on the island to just take the 15 minute drive to Menlo unless you want a lettuce and cheese burrito with two peices of meat.

Where to begin. JUST STARTING OFF WITH A BIG NO FOR THOSE WHO DONT WANNA READ A LONG REVIEW BUT, for your sake just don't go to this chipotle. Throwing your 9 dollars in a trash can would be a more effective use of your money than getting a burrito at this location.

Someone contact guinesse because I'm sure it's a record for the most people working in an establishment without the slightest clue how do to scoop something into a tortilla.

There was absolutely no communication between those in the kitchen and those handing the food, so a lot of the things were running out without being refilled. The workers would tell eachother they were almost out of a certain ingredient, but not the kitchen workers. Big problem. This is probably why I got barely any rice or beans.

Main issue is the slowness and seemingly lack of any type of awareness to anything going on. The worker doing my salsa and sour cream didn't know which salsas are which (there are only three) and almost gave me three full scoops of sour cream(the most of any ingredient I had received combined).

Now to the issue that put the nail in this chipotle coffin.... The burrito wrapper. If you want to go to this chipotle so badly that you cannot be persuaded otherwise, go in with the expectation that you're burrito will not be folded. At all. The girl used two.... TWO tortillas on not just my order, but my boyfriends, even though There was barely anything even in my burrito to require one to be insufficient! I had a very hard time wrapping (too emotionally shattered for that pun to be intended) my head around it and just starred at my food for ten minutes before j tried to eat it. Instantly it came undone and fell into my basket, along with my tears. Mixing around my food there was NOTHING but lettuce and sour cream.

10/10 doctors advice you to stay away from this location If you care about your emotional stability or blood pressure (probably).