Chestnut Holdings

I've lived in The Mango, located in Midtown Manhattan owned by Chestnut Holdings. I have had an amazing experience, the staff and management had been so helpful and professional with all the work they have done for me. The building management has done a lot of improvements in the building to make a better living for the tenants. I would recommend Chestnut Holdings to everyone who loves to be in a friendly and clean environment to live in.

Horrible ...... they don't answer any calls or message .... Never get replies back .... Im going on 2 years dealing with this management company and after then least year Im done. The only reason i didn't go to another management company this year is because, I didn't have enough to pay to moving to another management company for an apartment for this year. Im paying for college classes . No one needs to go to this management company they are bad. My building is not too bad and super is a nice guy but, this company in terrible.

I have lived in The Mango (mid-town east) for the past 20 years. My experience living here has been wonderful. It is a modest, quiet building where the doormen and maintenance crew have been nothing if not attentive and caring. All buildings have issues. But, when problems crop up, Benny and his staff are always available (that includes weekends and holidays). And whatever work has needed to be done on my apartment or on the building facilities in general, has been done as quickly and efficiently as possible. For example, after the recent snowfall, the sidewalks around The Mango were clean and snow free before any of the sidewalks around the so-called luxury buildings in the neighborhood were clean. Let me end by pointing out that the gym, the renovated laundry room, the roof deck and the party room have been recent upgrades to the building that have made living here even more desirable............

where do i start. the superintendant is the laziest man in the world. the building has a mice problem.I steel wooled the entire apartment and they still find a way in . the neighborhood is hood . due to the fact that there is a 24 hour tobacco shop on the corner of the building . ( drug problems) and a liquor store adjacent to it. neighbors are great no issues with them. i lived there 5 years and paid 2 weeks to one month in advanced since i've been there. I told them i'm moving out 3 months early then my lease expiration and they said you will be responsible for the remaining months. I even offered to have a friend take the apartment they said no, they will have to apply and you will lose you deposit. The rent is cheap here for those reasons. but if you plan on moving from there plan accordingly. There have been a couple of tenants in the building that were going to move. but if you don't plan it right you will be stuck for another year or have to pay the remaining months on your lease. I moved out and paid the last 3 months just to get out of there.

I am a tenant on one of their buildings. I'm not much to complain but I had a bad first impression. I'm a big believer on communication and customer service, i guess they are not. they are trying, but they should try HARDER. and maybe invest on your business by picking better tenants, remodeling, and customer service! good luck if you try this!