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I had my daughter's 5th birthday party here recently and was not completely satisfied.
I'll start with the PROs:
One of the 2 ladies that was working with the children and helping them with their food creations was very engaged with the children, the other seemed annoyed and didn't seem to want to be bothered with any questions. The younger lady was very helpful and answered all of my questions.
The party started off very dry but like I said, the younger lady kept the party going and kept the kids happy and smiling.
CONs: I was about 10 mins late but my sister and mother were there to greet the guests and got the party started.
The owner seemed annoyed from the very start and maybe it was because I was a little late but there wasn't very much going on because several of the guests hadn't arrived yet. But about 5 mins later almost everyone started to flow in so the party was ready to start.
They give you a "Chef It Up" T-Shirt to sign for the birthday child but did not have a proper marker to use, so my sister had to find one.
There were several parents that showed up with their child so it started to get a little crowded but I wasn't told until 20 mins before the party was about to end that there was a place in the back for the parents to sit.
Finally, at the end of the party each child gets a take home treat that they created during the party but the treat was given to them in some cheap paper plates with plastic wrap. If I would have known that, I would have provided some take home trays that are usually very inexpensive at any dollar store that would have been more presentable.
For what you have to pay, I found that things were done in a very cheap way and the owner need to adjust her attitude. I WILL NOT BE BACK.
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Honestly, the staff did a good job of keep the party interesting and moving along - did as much as they could. However, a bit "pricey" and they were unable to provide a single replacement hot dog when one guest accidentally broker hers. I do not think it is at all unreasonable to expect replacements especially when catering to children.
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