Chase Auto Group

The staff was great. I brought my first car here and the staff made sure that myself and car are protected. They provided every information I needed to know about the car and offered more information about making easy payments. The staff really do care about the customers. A good experience for myself.

The customer service at Chase Auto Group was amazing! The salesmen were professional, informative, and made me feel comfortable. I recommend their services to any car buyer.

Pros: Good People, Very Helpful, Definitely will get you driving around your budget, Family oriented, and Extremely nice! Well all the ladies were definitely nice to me and my wife.

Cons: Had to wait 9-10 hours to leave with my new /used car, hidden fees and charges were thrown at me left to right before first payment was even made, Also make sure bring your own Mechanic because their very bad with being honest on any of their vehicles,history mechanically speaking.

Otherwise the none mentioned fees and pushing for a sale was expected upon doing business with them in the first place its in the Bronx wtf you expect!? Lmao! We actually walked in to buy 2 cars with $5000 down on each but we were testing 1 experience first and I don't think my wife wants seconds we will see because now we're finding a lot of mechanical issues with our new/used BMW. Further business depends on our current.

I was unsure of what car I wanted when I arrived, However the salesman was informative, understanding and patient. He took his time and showed me many of the cars available and explained the features options and controls. I purchased a car that day when I entered I was a customer I left as a client and felt like family. GREAT JOB!!!

Horrible experience. ... You may go at your own risk !!!

Just test drive before you buy and make sure you go with a professional mechanic..
I bought a car and its been repair after repair. From horrible waisted brakes to battery, to engine light and mind you I had not even made the first month payment of the car !!
I call them and they put me on hold and then "the call drops." The owner is somewhat nice but the staff is too rude to deal with. They are also very messy, no organization at all ! And they deal with private info !! Also, be careful because they want you to pay the down payment without you even knowing the monthly payment you will be making. BEFORE YOU SIGN AND GIVE A PENNY KNOW ALL INFORMATION AND BE PREPARED TO SPEND 4 HOURS OR EVEN MORE IN THAT DEALER. All they care about is making you sign and making their deal !!!!!
Just BE AWARE and no i would not recommend this place.