Central Parking

So I read the other reviews and thought to myself, "these must just be the bad cases. I'm sure I'll be fine." As it turns out, the average experience with this lot is exactly as these other people describe, and I would give them zero stars if that were possible.

Immediately after pulling into the lot, one of the workers approached us and gestured for the keys. We ask him if the online coupon is valid and if we can redeem it from a smartphone; he assured us (in no uncertain terms) that it would be accepted. We were quite upset to find out later that it was not accepted, and we were treated with absolute disregard as we were charged $22 instead of $17. Their clerk would not work with us, would not acknowledge the disinformation provided by their worker, and it was clear that they didn't care about their customers one single bit.

We also noted on our receipt that they marked damage on all four sides of our car (a car that had never seen a single collision and had no marks). Luckily, we did not notice any additional damage afterwards, but it is clear that others have. All in all, their location is convenient, but find another lot. They don't give a crap about you or your car, and will lie to your face to make a few bucks.

DO NOT PARK HERE! Was forced to pull into the lot after getting a flat tire. Despite the lot being only a quarter-full, the attendant (named Alex) insisted I couldn't stay, while I waited for AAA, even threatening to call the police. DO NOT PARK HERE!

I wish I had read all other reviews before I chose to park there. The staff was very RUDE. They charged me an extra of $5 for OVERSIZE vehicle even if I only drove a subaru forester. After I pointed out their mistake, they said the person in the morning made a mistake and he could not do a refund. He handed me a business card and said the only thing I can do is to call their manager and even so they cannot gurantee I can get the money back. Now that I have read these reviews and see that other people had same experience, I strongly suspect that they did it on purpose. I will never park there again!

I had the same experience as other users trying to use a coupon, which they said they wouldn't accept. Then they tried to require me to pay with cash, saying that it was just better for them. Meanwhile, they were one of the rudest workers at a parking garage that I've ever experience.

I read the bad reviews but elected to park here anyway because of its proximity to the PATH train station that I was using - BIG mistake. Employees were very rude when I pulled in to inquire about parking, grumbling something and pointing to me to pull ahead. When I asked about the rate, they quoted me a price $5 higher than the rate posted on their entry sign. I told them I had a coupon and they looked at me with disgust. Upon return, the lot was noticeably emptier and they greeted me a little more friendly than the first time. When I went to pay, they charged me $22 instead of the $17 quoted on my coupon. Asked for an explanation but could not understand the employee's response. At that point I was so tired, hot, and hungry that I paid the $22 and left. I made the mistake of not checking my vehicle for damage and when I got to my hotel, I noticed a 1 inch wide dent and 2 large scratches on my passenger door. Another reviewer warned of this experience and I wished I had listened. Although this parking lot location is convenient, save yourself trouble and look for a different lot.