I was involved in a mva 2 weeks ago. Long story short, i was given a piece of paper to make an appointmnet for an mri, only location i have ever visited where a call wasnt made to make the appointment or at least have had someone make the call and allow me to speak to them...lazyness
I go for my MR, fine, the problem really becomes beyond laziness and shows how little your staff cares about its patients that i was never provided another date/time for my results, ONE ENTIRE WEEK passes by, pain still as bad as day 1 and yet all i am told over the phone is that no one attempted to call me for my results. REALLY!! I CALLED YOU TO GET RESULTS AND I AM TOLD THAT NO ONE CALLED ME....I OBVIOSULY KNEW THAT.
I will do what i can with insurance to see if this visit gets refunded because not only is your staff incredibly lazy but i was told muscle relaxers were going to the cvs i designated and when i called back some lazy staff member states that i was mistaken, that i can just take ibuprofen. Since when is ibuprofen and muscle relaxers the same?!
Simply pathetic. Go to Gohealth instead!
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