Casale Jewelers

Received a watch for Christmas and I needed to have links removed for proper fitment. I happened to be in the area so I went in. They asked that I drop off the watch and pick it up later...no problem. $25...wait...what? Yep, they are charging $25 to remove links. One of the workers seemed surprised as well. I overheard them say they raised the price after Christmas. Seriously?! Price gouging on 10 mins of non skilled work? No thank you.

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12/30/2015
For the record, I went to a neighborhood Jewelry store on Bay Street on Staten Island and I paid $5 for the re-sizing that Casale wanted to charge $25 for.

Honestly, I've never felt so comfortable in a jewelry store. I am so happy I met Cory. He showed me around the store and made me feel much more comfortable about shopping for an engagement ring. We looked at lots of designer pieces, but I just didn't see the exact ring I was looking for. Cory worked with me on a custom ring and got it perfect! From start to finish, he had it done in a week for me! And thank God he did, because I got it just in time to show her Dad and get his approval! Thanks again Casale. We''ll be back for the wedding bands!

I LOVE Cory and the team at Casale. When I walk in they make me feel like family and I know that I will be taken care of whether it is a battery change or if i'm picking out my next piece of jewelry. Wouldn't shop anywhere else!

Thank you to Casale Jewelers! Every Christmas you come through. My husband once again surprised me. This year with a Forever Mark 2 diamond stone ring. Words cannot express how happy I am. This ring is beyond stunning, with 2 brilliant princess cut stones and the pave setting around the stones. Thank you again. You are guys are truly amazing!

Brought my finances engagement ring there to get sized .. Price was great staff went out of thier way to make me feel at home.. From now on will only go here. Ring came out beautiful!