CareConnect Health

The worst insurance ever, this review won't let me give no stars

Allan Murray, the President of Care Connect is too important to talk with the people who actually bring the income into the house to pay what is probably an exorbitant salary.

Learn who is important and who isn't. We the people ARE!!! Your health care providers ARE NOT, since they don't pay you (unless of course its under the table)!

I have been trying to get them on the phone for over a week now and I am on hold for over an hour and nobody ever picks up! They never credited me for my payment last month and have the incorrect amount due for this month, and I cant get them on the phone! On top of that whenever I or my wife go for our preventative physical doctor visit once a year we still get bills from the dr and lab, then have to call Care Connect, who then states they made a mistake and will take care of it. Sure enough we get 3 more rounds of bills and having to call them again and again. Finally months later it is taken care of. Almost like they want to see who will just pay out of frustration.

Will not pay for a simple flu shot for the current vaccine at any level of coverage. I pay over $1000 a month for "platinum" level coverage and have to pay for the flu shot. But they say they will pay for last year's less effective version of the vaccine. How generous!