Care Plus NJ Inc

If anyone were to ask if I recommended Care Plus NJ (Paramus), I would strongly advise them to seek another facility. Unfortunately for me, I ended up here due to my junky health care insurance (severe lack of choices). Examples of what NOT to do can be found in abundance here: difficulty in obtaining an appointment (no one answers the phone here!), difficulty in getting a message to your therapist (again - I've had many occasions where no one answers the main phone number!). Once you are actually able to get an appointment and visit, the therapists I've encountered are very nice. The billing department is yet another story though.....if I could switch to another place, I would in a flash.

I can understand some of the poor reviews. It can be a very frustrating process to get help for a mental illness but that's the state of mental illness treatment today. After "going through the process" I was given an appointment with Dr. Prince whom I ADORE. She is compassionate, thorough and mad me feel very comfortable with her soft spoken style. I can't tell you how many Psychiatrists I seen but she is the best hands down. She recommended Allison Kloss (may be Allyson not sure) for therapy and I LOVE HER! She is so bright and in tune with your emotions and can read me very well. She is also fun and lighthearted when you need her to be.

I always look for reviews when I buy or look for services but people have a tendency to rate services in haste. Yes the intake process was long and frustrating BUT it's worth it when you receive the care you need.

Ive been a patient for about 3 years and this establishment gets more disorganized and frustrating with each passing year. Just spent 25 minutes on hold to schedule a routine appointment. I was "First in line" for 15 of these minutes. Talked to an operator who transferred me to the same line. Now I'm fourth again! Grating hold music to boot. This place is a factory with bad customer service.

Words cannot begin to express the unique care, warm reception, and level of professional service, which my "special needs" son and I consistently receive "globally," but in particular under the respected, Dr. Lewis, her Executive Asst. Kiki, and team members.

Care Plus vision and mission to provide its patients with "outstanding" medical care and "exceptional" service is self-evident in its medical and administrative team members who unselfishly bring this vision to life daily thus positively impacting the lives of a "special" and at times "neglected" population.

We wish Care Plus continued success and blessings!

worst mistake I ever made, they use young kids and expect you to tell your whole lives and all your pain over the phone... they Lied on me because I told someone there that she should NOT be a therapist. she had the POLICE at my house.... Avoid this place like your life depends on it