Capital One Bank

This is the best example of modern day ghetto banking service. Unkept intern tellers,bankers with an attitude, cannot be bothered bankers make you wait for hours. All In a hurry to get home like Alexandria the banker left to close .who had time to tell me why it was time to leave . As were the rest of bankers bosting of where they had to go.
A client who was a victim of bank fraud was just not important. Customer service does not exist.
I prefer and would recomend to anyone that has to use Capitalone to go downtown for service . This is the tale of two cities avoid the branch at 125 st at all cost. If you can not move to another banking company.

Fast and friendly service. Seriously. I came in and it was the first time in a bank that I can truly say I came in and out and did exactly what I needed to do without any run around.

I Come here all the time. Had an emergency and needed to withdraw some money. They all know who I am. I had lost my ID and showed them a picture of it in case they needed my ID number. Brought all my credit and debit cards plus whatever info they wanted me to confirm. They did not want to release the money although I come here a few times a week every week. Saturday 4/9/16.