Buttercooky Bakery

The cakes and pastries are pretty good. They are both appealing to the eyes and the tongue. Definitely worth a visit. Lines can be a little long, even if you ordered beforehand.

For my wedding cake we used this bakery. I wanted a customized Lord of the Rings cake and they did a great job! I just had to give them a couple of pictures of what I wanted and from the pics and what I described to them they did a fabulous job! The cake tasting went well and the guest loved the cake flavors we used:)

Good selection of pastries and cakes. I would say, best bakery around town, but there is a room to be better. Cream in puff is to heavy, cannoli shelfs was to soft and wetty, hot coffee was to cold. Parking meter - 0.25 for 30 min. Miracle for NYC folks.

I have been going to Buttercooky for about 10 years and while i love the cakes, cookies and cupcakes. The recent increased popularity has taken a toll on the customer service aspect. I remember when if you were picking up a cake order you did not have to wait on line that was out the door to get your order. They would get someone to get it for you and process it. My husband went there to pick up a cake with our toddler who fell asleep in his arms (because he had to wait for about 20 minutes in line while people argued about prices and asking questions). Not only did they not allow him to simply pick up the order, no one offered to help open the door or carry it out to tha car. He had a sleeping 3 year old in one hand and a 10 in round in the other. No staff nor any of the customers had common courtesy to offer to open the door. (which swings in so he could not push it open). I may seriously consider another bakery going forward. Great products but seriously disappointed in lack of customer service.