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My name is Ernesto I come to Brooklyn Queens by the subway ejz trains my name is enough though I come to look love Queens by the subway TJ's it rains I come to board scale for 3 weeks
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This Burger King at 8616 5th ave is the worst....No only is the cashier hard of hearing the manager needs to go to a customer service training...I ordered a whopper with no onions along with some other items..my whopper had onions when I went to exchange it for another one the cashier passed me along until the manager came ...he argued the fact that I didn't say no onions until I showed him the recipt ...not only was he rude a boy the whole thing but all the tables were dirty and the floors were horrible and slippery....
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IT SUCKS!!! I ORDERED THE TWO FOR $5 ORIGINAL CHICKEN. THEY HANDED IT TO ME WITHIN 20 SECONDS. I TOOK A BITE AND I WANTED TO PUKE. WHEN I CONFRONTED THE MANAGER HE INSISTED THAT THEY DO NOT MICROWAVE THEIR CHICKEN SANDWICH. I COULD TELL HE WAS LYING FROM HIS FACE, THE CASHIER WAS GIGGLING. I WOULD HAVE CALLED THE HEALTH DEPARTMENT IF I DID NOT HAVE TO LEAVE TO GO SOMEWHERE. I SUSPECT THEY SERVE THE FOOD FROM LAST NIGHT AND THEY MICROWAVE IT.
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I am loathe to review chains but this place deserves their rating for the ineptitude and behavior. Customer Service is appalling since they don't understand the meaning of keeping orders timely. I had to wait ten whole minutes for my order after paying. While the folks in the back were goofing around, no attempt was made to appraise me of the status of my order, a simple chicken sandwich combo listed front and center on the board. If that didn't put a damper on my day, the food tasted like crap. Contrary to popular belief, not all BK taste and run alike. I will definitely not be coming back. If you do, go to Popeye's in the adjoining area.
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