Buka Bobby MD PC

Hello,
I have seen dermatologists before.
While the office in Williamsburg BK are decent, the staff is sub-par.

I was a cash paying customer... I understood what I was getting into. Yet, I meet with an "assistant" dermatologist that does a quick cryotherapy on my nose (very tinny thing.) That "assistant" tells me I can buy an over the counter treatment at CVS or alike. He then tells me he will do the treatment...

I walk out of the office, step up to those sub-pas staff and ask: "do I owe you anything else apart from the $250 visit fee?" - answer "no man, you gooooood".

OK, I walk out and go about my business after having paid the $250 initially.

Now I receive another $100 bill for the cryotherapy treatment (3 sec spray that is available at CVS/DR). NOT A BIG DEAL!>!>!>!>!

I left 4 voicemail to TRY TO PAY... no call back... (3 during business hours).
I rather pay with a credit card than with a check (points and ease). I do not believe someone would have to try to reach out to anyone 5 times in order to pay them!

This office is a joke.
Do yourself a favor and pick someone that has remote professional offices.

The office visit was fine. But I've been waiting for a month to get a prescription dealt with and have gotten the total run around. Useless visit if office can't do simple paperwork. VERY FRUSTRATING.

It is very rare that I am able to have a phone call answered here. Usually the call is disconnected or goes unanswered. If I select the billing option, option 2, the call is either disconnected or it says that the mailbox is full or invalid and then disconnects.
Impossible to get through to billing via email or otherwise. If I did get through to a person (never got through to billing) the person who answered would have just absolutely no clue about where they worked or what they were doing.
When you call with questions you are not calling your office but anyone from any office could answer the phone.
Dr.s will not cal back after your appointment if you have questions (or email for that matter) Nobody can tell you anything about anything, you just have to make an appointment.
We had a problem with billing and after several attempts to resolve it through messages and email (no calls or emails were returned) and the most incompetent people on the other end of the line FINALLY someone was smart enough or knowledgeable enough to provide information. A terrible experience, it just got worse as time went on. It's just a mill. The office visits were fine. Nothing special but if you ever need information or assistance forget it. Wouldn't really trust my medical care to such a poorly run and impersonal establishment.

Went for a checkup at the front street office I found it very warm and friendly staff who helped me out a great deal. The doctors office was clean and I was looked after with the problem I was having. I am happy all in all and my condition is getting better with the help I had. Thanks once again

I went to Dr Buka's office and I just have to write a review because I truly had such a positive experience! So much of the time people write negative reviews and I think it's important to highlight wonderful experiences too... but that's just my two cents :). Anyway, I got a great vibe as soon as I walked up to the desk to sign in. Only had to wait five minutes (I was early) and then saw a lovely phys. assistant who went over my concerns. I always ask a million questions which I know is annoying but she was great. Just everything about it went smoothly. I've made my next appointment and am excited to come back.