Rate and write a Review for Budget Truck Rental
Reviews to Budget Truck Rental
WORST ESTABLISHMENT IN NEW JERSEY , SOLD ME THERE OVERSTOCK ARMOR ALL CAR SUPPLIES. ALL EXPIRED AND BROKEN BOTTLES. SAID THEY WERE 3-4 YEARS OLD BUT ACTUALLY FROM 1997 LIED TO ME BY 15 YEARS.. STAY AWAY
Did you find this review...?
Helpful 0
Not Helpful 0
Great people
Did you find this review...?
Helpful 0
Not Helpful 0
Horrible customer service. Representative was extremely rude and condescending on the phone.
I never received a receipt. So I called for a receipt on the day my card was charged. Representative yelled at me over the phone: it was "3 days late too late!" As I tried to question him regarding an extra $50 charge, he yelled that I was "accusing him of cheating." The he hung up on me!
I was told the extra $50 was a charge for fuel. I attempted to fill the tank at the station right next to Paramus Budget before returning the truck. The attendant could only put in a few dollars. Apparently Budget uses this rip off technique to charge extra for fuel.
DON'T GO THERE!
Did you find this review...?
Helpful 0
Not Helpful 0
Do not rent from this location, they are crooks.
I made the reservation online and when I went to return the truck they charged me double explaining that the online reservation total was incorrect. They charged me for a 2 day rental instead of one and the insurance which I had declined.
I called the online number when I got home and they refunded me my money and said I had been overcharged.
To top it off their service is horrible.
Stay away from this place.
Did you find this review...?
Helpful 0
Not Helpful 0
Horrible! I wish I could give them zero stars. I called to get a price, I had every single detail ready so he knew exactly what we needed. I could barely understand him, his answers made no sense. When I told him I had spoken with several other rental companies that day, he said "oh ok go with them." WOW!!! I can't even be mad, the service was so horrendous and it was only 3 minutes long!! I can't imagine having to deal with such ineptitude for anymore longer length of time than that. I'm trying to comprehend how an employee can be so unintelligent and unmotivated to make a sale? I did not ask if I was speaking to a supervisor or just a typical lackey, but regardless......WOW. Hands down, worst customer service experience I've had in a long time, and it was so brief! Imagine the trauma to one's intellect and patience if they actually rented a truck from these cretins! Godspeed!
Did you find this review...?
Helpful 0
Not Helpful 0
|
|
Similar placesin Paramus
|