Budget Truck Rental

Never goto this location. Check all the reviews, you might not want to ruin your day.

I reserved a truck online for an apartment move. Day-of, there's no truck and no evidence of my reservation in their system. They didn't care that I had a confirmation email and didn't even attempt to help find a truck at another location -- just shrugged their shoulders and asked me to leave.

To top it all off, a week later they charge me $50 for a no-show. Are you kidding me?

Stay far away. Stick with Uhaul.

Rent here often for both truck and cars. Would rank the level of customer service a 0 or 1 out of 10.

If you must rent from budget I would recommend going out of your way to go to the place in Newark if you have time. The owner of that branch is much more accommodating.

Terrible experience renting with Budget. Despite calling the morning of rental to confirm reservation, they had no truck available when I arrived. Lots of waiting around to receive zero apology or help. Take $$$ elsewhere.

I rented a 16 ft. moving truck in Charlotte, NC and dropped it off at this location in Jersey City. Budget was $200 cheaper than U-haul. The rental costs me $214 total (no insurance).

After travelling from Charlotte, NC to Weehawken, NJ (11 hour drive), starting at 3:30 am, we arrived and unpacked with only 15 minutes to spare to return our 16 ft. truck before 6:00pm.

My girlfriend went ahead to see if they would stay open for us. I did not have a place to keep the truck overnight and I really didn't want to park an uninsured truck on the side of the road overnight. She got there 5 minutes after they closed and I was down the street still filling up on gas. I paid for my gas and as soon as I pulled out, I realized the tank was only half-way full. The gas must have popped before it filled. I was out of time so I just figured I would swallow the $30 extra fee.

One of the employees, I believe Chandra, was kind enough to stay open another 20 minutes after they closed, move the cars around in the jam-packed parking lot so I could fit the truck in AND when he noticed the gas tank was not full, he said I could come back the following day, refill it and I would not have to take the $30 fee.

This could have been a terrible situation- no place to park a huge truck overnight without insurance in an area where every car on the side of the road has dings.

The team here went out of their way to accommodate us. I highly recommend this place for your next auto rental.