Budget Car Rental

pretty good all around. location convenient to public transport. staff relatively quick and courteous. nice, new, clean premium car. was a little busy when i went there. took 30 minutes+ to get me in a car and on my way.

My wife and I needed a car to drive out for the day to an engagement party. Budget had a good selection of available cars and the price was reasonable for a weekend rental. The store location was easily accessible and it only took us 5-10minutes to complete all the paperwork, get the car, inspect it and get on our way. The car we ultimately got was what we wanted, had a full tank of gas, was in excellent condition and its interior was clean.

The only thing to be wary of is the fuel return policy. We were told that if we did not return the car with a full tank we would be charged over $9 per gallon to fill the tank. At least the staff was very helpful letting us know where the nearest gas stations were.

July-2015.
Budget needs to make sure this place stop scamming people.
I was there an hour prior to 3:00pm, just to make sure we where at the right place.
They did not have my car midsize but gave me a fullsize, no extra charge the lady said.
I told that I would be back. She told me I have to take it right now.
I explained that we had all our luggage in the hotel in manhattan but she really did not care.
Car was set at 1 700 miles and now when I got the bill and milage they claim it been going for 18 989.
I drove to Rochester NY and back, aprox 700 miles back and forth! They claim that I been driving over 16 00 miles in 48 hr. I Calculating that it would take me 199 hours straight to drive those miles with out toiletbreak!!!
So instead of them contacting me about this and explain there incompentce, there is an bill of additional 153 dollar which I have no clue what its for...

I will never ever rent from any Budget Car Rental again.

UNFORTUNATELY !!!, after last week I thumbed up Budget Rentacar,
I received a notification that my Credit Card was used again for USD 28.15 at BUDGET RENTACARTOLL on 08th September 2015.
while I have returned the car on 22nd August 2015 and subsequently received notification that my Credit Card was used for USD 23.10 at BUDGET RENTACARTOLL on 27th August 2015.

This mistake shall NOT take place UNINTENTIONALLY !!!

Previous review:
Excellent service ...
Excellent car !!!

I rented via the website, and I use Fastbreak, and I pay in advance, so the price is good, rental counter experience quick (Fastbreak lets you go to the head of the line!) and the cars are good. The staff in particular are helpful and friendly. Only complaint: website is sticky and poorly designed for a major corporation. It works ok but booking online will take the longest. It also bugs me that when I get fed up with the website and use the phone reservations, the prices for the same cars at the same location are more expensive. HOWEVER this is a pretty good car rental service. Good cars, good service... The only time I don't use Budget is when I need a car for 2 or 3 hours only. Then I use Zipcar,