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Reviews to Brookside Home Care
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This is truly an outstanding customer-oriented company run by a hard-working, honest, intelligent and compassionate owner. I have used Brookside to provide my mom with a part-time aide for the past three months. Rob (the owner) recruited two outstanding aides, whom my mom loved and who provided attentive, caring, loving and intelligent care. They reported back to Rob when my mom was slipping in her health, and he promptly reported it to me so that I could take action. The communication from Rob was steady and thorough.
When you call Rob or email him, he responds very quickly. Not once did I think, "When will he get back to me?" And we talked a lot.
I also found him honest in all of my dealings with him. He goes out of his way to be fair and to deliver great service.
This is an outstanding company because it cares about the customer, it responds quickly and it treats you with respect and honesty. Also, and this is very important, Rob takes great pains to recruit the right person. He takes it very seriously and works hard to hire first-rate aides.
I wholeheartedly recommend this company.
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