Bright Horizons at South Westchester Executive Park

Quality day care facility

I came in with my husband and 2 1/2-year-old daughter to check out the place. Adrianne is the person who helped us and she was very kind and informative. However upon looking through each classroom especially the toddler class it was clear that this place was not the right place for us.
First, the moment that my daughter stepped into the classroom she had already caught a cold - I understand that it's common for children to get sick in daycare but way too many of them looked sick snd uncared for. They had snot pouring out their noses and their faces were dirty from lunch. You can tell that their mouths haven't been wiped bc of the crusted food all over them. The environment was chaotic and quite dirty. The toys looked brown, dirty and the tables where they ate had some filthy surfaces as well, like water spills, crumbs everywhere. I noticed the bathrooms are shared for toilet training but the toilets are open areas nearby the toy areas and tables where the children eat their food. I noticed that some of the children were trying to use the toilet but had no assistance and we're not helped with washing their hands which they should be taught properly to prevent spreading of germs. I was very disappointed in the way the children were sleeping on cots on the floors next to other children who were awake and playing with toys very loudly. There's not a separate room for quiet naptime. Plus the cots felt hard and were dirty. The bedsheets were stepped on by other children. I saw a child who was sleeping on the bed with his face on top of dirty shoe marks. Half his body was on the floor and he looked very uncomfortable but none of the so-called teachers adjusted him so that he was. I have decent expectation because I'd like my daughter to be treated with respect and taught how to do things properly but this place showed me that other children were not treated that same way and I couldn't help but feel sorry for them. One of the most important things is cleanliness because if your child is constantly sick it affects the whole family. I wouldn't want to keep taking time off work to end up bringing my child to our pediatrician because her daycare can't maintain and promote simple hygiene. My child would be suffering too. I also noticed that the caretakers were not very attentive as they portray themselves to look on their website. They had their backs facing them often while doing some other task. I'm sure they mean well but what we actually witnessed was far different from what was advertised.