Bonefish Grill

After the Christmas shopping mayhem and the rounds to friends & family to bear gifts, it was time to start winding down. So, the family and I decided that Bonefish Grill at Rockville Center might be the place to start with - TOTAL FAIL!

For the record, we have been to the Rockville location numerous times and have been observing its demise. This post Christmas visit was the "last straw" for us.

Our server was inexperienced and very slow. She first served us bread that was rock hard(No quality assurance/Fail #1). After we requested a fresh loaf, it took her 20 minutes to return with it(Fail #2).

Appetizers arrived after a 45 minute wait(Fail #3).

When the main course arrived, the filet that I ordered medium was served well done(F#4), it was returned to the kitchen, and then came out a second time. THIS TIME, RAW(F#5). After notifying the waitress about the steak being raw on this second pass, she states "But you asked for it medium"...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!(F#6) I'm surprised, I didn't lose it at that moment. So, after being forced to explain, "I asked for a medium steak; not raw, not rare, not well", she takes the steak to the kitchen.

On the last pass, she returns with the same steak that was not re-fired(F#7). I ask her to wait while I cut into the steak. Before I could cut completely through the steak, she INSTRUCTS ME - "THAT'S MEDIUM!". I.E making it clear that it wasn't going back no matter what(F#8).

Management never came out to address us about the situation(F#9), Not even sure that management was on the job enough to have been privy to what was going on in the restaurant at the time. Management is something I haven't seen there in over 10 vists.

This dining experience infuriated me, and I didn't realize how much until I left. In hindsight, I wish I demanded a discussion with management. In any case, this visit has sealed the deal for us. Bonefish Grill at Rockville Center is one we will no longer be patronizing. AGAIN - PLACE HAS BEEN ON A FAST DECLINE, NOW A TOTAL, COMPLETE, ABSOLUTE FAIL!!!!

It's our 4th time...Love the restaurant! The staff is very nice... Last time there Asia was our server... The sweetest ! Very accommodating: I
couldn't decide on the soup so she brought out 2 little cups so I could taste them! Wow!!!

Nicely decorated and neat restaurant. You may feel a little cramped if you come with a party larger than 5 though. I had Rockefeller baked oysters as my meal for dinner even though they were listed as an appetizer and they were great with a side of steamed broccoli. I would definitely recommend this'd place to others so long as you don't mind the price.

Beautiful food preparation, great taste, friendly waiters and service. I highly recommend! The price is very reasonable for the quality of food and atmosphere.

I came to this restaurant for lunch on a Saturday with my sister. I made a reservations for 12pm but they were definitely not needed because the place was pretty empty.
When we arrived it was not clear where the parking for bonefish was. The posted sign mentioned valet service but we saw no valet. When we asked we were informed that the spot we were in was just fine.
Once we entered the restaurant we were immediately seated but I am not sure why we were seated way in the back. There were no other diners present in the restaurant until about an hour later. The décor was very interesting to look at and the seating was plush. Our waiter greeted us almost immediately so we had to ask for time to look the menu over. The lunch menu was very short and the liquor options out numbered the food options. We ordered the bang bang shrimp as our appetizer which was better than what I remember when I went to bonefish in the Florida area. For my entrée I chose the Chilean sea bass with whipped garlic potatoes and snap peas while my sister had the Baja fish tacos. My sister chose to simply have water with lemon while I ordered their wild orchid Hawaiian martini. My drink choice was a winner because my drink was delicious and fruity without being overly sweet or syrupy. I could definitely taste the refreshing coconut water and pineapple.
Overall, the service was great as well as the food. I definitely will return but wish they had a location more central to the five boroughs on NYC so I don't have to go allll the way to Rockville Center!