Bob's Bagels

Always seems crowded, but the bagels do not disappoint.

I had gone to this place a couple of times because it is on my way to work and actually minutes away from where I work. There is this lady who is almost often by the register who takes the order. She is blond...(there is another lady who also takes order by the register).
So I ordered two bacon, cheese and egg sandwiches and she asked how I wanted it. And I said the usual way they prepare it and she blurts out, "where do you want me to place it, on my hand?"
My jaw drops to the floor...but I don't want to make a fuzz so I just plainly say "on a roll."
This is the worst she has done so far. She never smiles and sounds miserable the times I have ordered with her.
So I have decided not to go back to this place. This place didn't lose only one customer. They lost at least 4 customers because I introduced my co-workers to this place and most of the time when I order, they order as well. And now, I advertised her rudeness so no one is coming back to that place.
I've eaten my last sandwich. from that place....

Very happy with the food and service , I come here after 4 P.M. Never a problem

Service extremely slow. They don't care about customers at all.

The service at this place is the worst I've experienced at any breakfast, or actually, any food service place in the area. Since it's the only bagel spot between my house and rt. 3, I've been in about 6 times, I'm embarrassed to say, and each time is worse than the last. My last encounter was the final straw. My husband and I waited 16 minutes for 2 whole wheat everything bagels toasted with cream cheese. There were (including us), 4 people in there and 5 people working behind the counter. We got (after the wait), 2 UNtoasted whole wheat bagels (not everything) with cream cheese. The time before this, my order came to $5.03, and the girl behind the counter insisted I go out to my car for the 3 pennies (unheard of). My order is almost NEVER correct, I am usually waiting a ridiculously long time, and it's generally always a frustrating, infuriating, or disappointing experience. One time that particularly stands out to me, is recently going in and watching the 3 people behind the counter working and the boss/owner/whoever sitting at one of the tables watching them work, and watching me wait at the register to place my order. He watched my for about a minute or 2, then barked at his (super busy) staff to be more attentive to people waiting... Super unorganized, poorly managed, and just absolutely NOT WORTH THE TROUBLE to go in, especially for mediocre bagels AND TERRIBLE COFFEE that tastes like it's got metal steeping in it.

BAGEL HOUSE in KEARNY is fast, has delicious bagels, and is staffed by efficient and friendly people. Do NOT go to Bob's- you will be disappointed.